Sales Information


California	Florida	New York and All Other Locations
(631) 752-7837 california@hyde-park.com www.hyde-park.com	David Kimmel: (954) 914-2835 florida@hyde-park.com www.hyde-park.com	Sales: (631) PLASTER info@hyde-park.com www.hyde-park.com

	Hyde Park Mouldings strives to meet all your ornamental and architectural plaster molding needs. From crowns to ceiling systems and centerpieces we will work with you to match any of your requests.

	Catalogues Samples Standard Products Curves Custom Products Lead Times Rush Fees	Shipping/Delivery Factory Storage Payment Terms Installations Cancellations/Changes Terms and Conditions


	Catalogues
	Our catalogue can be ordered in two forms or seen on our website. We will gladly ship to you at no cost our catalogue on DVD or a full color 300+ page catalogue for $25.
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	Samples
	Samples of most material can be ordered for a nominal fee which will be applied as a credit to your order or refunded upon return of material in good condition (client pays return shipping). Most samples cost around $25 except for the larger pieces. For linear pieces samples are usually around one to two feet in length. For single pieces samples are around a half or a quarter of the piece. Samples are usually sent via ground and packed in recycled paper – this sometimes causes the pieces some slight damage. Please be aware that this is not how your final product will be shipped. Custom samples can be made but the full setup cost most be paid before sample is made and is non-refundable. A credit for the setup fee will be applied to an order for that item.
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	Standard Products
	Our products sell either as pieces or linear feet as indicated by their product description. For products sold by the piece, the minimum order is one piece. For linear feet products, the minimum is 60 linear feet. Minimums for linear feet may be reduced if the total order justifies it. Linear feet products are delivered in various sizes based on the most efficient production method. Specific sizes can be requested at an additional cost.
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	Curves
	Curve minimums are usually a full circle but depend on circle radius and profile size. Curves are charged a setup fee. Curves must be defined as follows: Amount (full, ½, ¼) Inside or outside curve Flat back or bent back orientation Dimensions in INCHES only and are to the attaching surface. Circle: Radius Ellipse: Long Axis Radius and Short Axis Radius Templates: Line indicates attaching surface Curves must be inspected immediately upon delivery and any additional material ordered in five days. Any curve made to specifications by Hyde Park reordered after the five day period will be charged the setup fee again. For curve orders, please understand that we can only accept orders for templates and radii in inches. Please see defining a curve for more information.
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	Custom Products
	Custom products and designs require a drawing or CAD file for Hyde Park to create shop drawings from. Once shop drawings are approved the piece goes into production. All models created become property of Hyde Park and can be sold unless specifically instructed not to by the client.
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	Lead Times
	To guarantee product quality we create every piece to order. This regretfully does create lead times to deliver our products. Samples: Although we keep many samples in stock for immediate delivery lead times can be up to 1 week. Standard Products: Standard lead times for 100LF of material are 3-4 weeks. We strive for 1-2 week lead times for single center piece orders. Larger orders have longer lead times although we try to deliver all products within 4-6 weeks. Custom Products: Add 2-3 weeks to production lead time. All lead times subject to change, contact us for current lead time quote.
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	Rush Fees
	For every day that the standard lead time is reduced Hyde Park will charge a rush fee of 2%. If Hyde Park fails to meet the rush delivery promise in a reasonable time frame the excess rush fee days will be refunded to the client. There is a 10% premium fee for a guaranteed delivery date.
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	Shipping/Delivery
	Hyde Park delivers its products via its own fleet of trucks loose but wrapped or shipped in a crate by common carrier. Hyde Park reserves the right to cut linear feet pieces to a manageable size if we feel there is undue risk of breakage during the shipping process. Due to the natural properties of plaster and the weight of the final product shipping fees can seem high. We would like to assure you that we constantly work to bring these fees down and that no matter what the initial cost the timelessness and beauty of the final finished product is worth it. If an order is scheduled with the client for delivery and then refused because of an inability to receive the product the client will be charge a redelivery fee equal to the original delivery charge. All shipments must be inspected within ten days of delivery. Requests for credits because of breakage after this time may be refused.
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	Factory Storage
	Hyde Park expects that an order is placed when there is a reasonable expectation that it can be accepted on the job site by the lead time stated. Hyde Park will store in its factory at no charge any material for a customer for 30 days after the customer has been notified that the material is ready for delivery. After this time a 0.50% a week storage fee will be assessed on the stored material. Material will not be stored for more than four months.
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	Payment Terms
	Most orders require a 50% down payment on material and a 100% payment on setup charges. Delivery charges and any remaining balance must be paid before shipment of material. For installations and larger jobs, a progress payment schedule will be worked out before the job is started. Small jobs require 100% payment up front while large jobs may require less of a down payment.
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	Installations
	Hyde Park is happy to handle all your installation needs. You must talk to a salesperson to get a project proposal.
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	Cancellations/Changes
	A credit will be given for all changes and order cancellations of material not yet produced. For produced material, a credit may be given at Hyde Park’s discretion and a disposal fee of 1% may be charged.
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	Terms and Conditions
	All information in the catalogue and on this webpage is subject to change. Although we strive to provide accurate information in the printed catalogue, the most up to date information is on this website. No information is guaranteed accurate. Please request samples when absolute dimensions are required, for example when coffer framing has already been constructed. All items shown in the catalogue are not to scale, however they are proportional. Due to the natural properties of plaster, Hyde Park requires a tolerance of at least a quarter of an inch from CAD files or other specification dimensions. Please request a sample to check the tolerance of your project. Some pictures of homes may not represent Hyde Park material, but are historical homes that demonstrate the art and elegance of ornamental and architectural plaster moldings.
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We specialize in creating moldings. We have many different mouldings to choose from, especially plaster moldings.


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Sales Information

Custom Products